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Changing / Programming Samsung Voice Manager


Category: for the office

If you have a Samsung OfficeServ, and you would are using the voice manager to let people select where to coonect to next. 



Here is how you change the voice prompt:

On the main console, dial:


  • 509 * # 0000 0000
  • This will take you to to the system admin mode
  • Press 1 for the current prompt the the VM is at box 2001
  • You can then press 3 to discard & rercord, 1 to review and # to exit
To get into the program mode:

  • Transfer
  • 800
  • Passcode (eg 12811)
  • Transfer x 2
  • Then the area you want to program
Will update if I get more

More add Nov 2010

Get into programming mode. Then to edit / review the forwarding 
  • 102
  • Select the extension you want to change. The one that works best is forward on no answer.
Other program: 705 is speed dial

Reset when the system is not working

to reset the Samsung Office Serve go into program mode then:

  • 803
  • The using the volume control find
  • "System Reset are you sure?"
  • press the button under "NO" - the third from the left
  • Up arrow to change to "YES"
  • Then Transfer


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